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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Veronica Escarcega

Veronica Escarcega

September 4, 2026

5  out of  5
rating by Veronica Escarcega
"Explained everything clearly and educated me on the differences on policy’s"
We responded:
"Veronica, thank you for the amazing review! Our Albuquerque insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Rachel Bloom, your State Farm Agent "
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Kelli Payne

September 4, 2026

5  out of  5
rating by Kelli Payne
"I love working with this State Farm office. Everyone is so kind and really takes the time to talk with you. You don't feel like another number you're an actual person. So grateful I found a place that really cares about their clients."
We responded:
"Hi Kelli, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Rachel Bloom, Your State Farm Agent "
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Jose Gutierrez

September 4, 2026

5  out of  5
rating by Jose Gutierrez
"Castalia and Rachel are amazing, they are always there for us"
We responded:
"Jose, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Rachel Bloom and Team "
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Vince Accardi

August 29, 2026

5  out of  5
rating by Vince Accardi
"Exceptional work and friendly people"
We responded:
"Vince, thank you for the fantastic review! We’re always here to support you with your insurance needs in Albuquerque. "
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Tori Knox

August 26, 2026

5  out of  5
rating by Tori Knox
"Awesome customer service! State Farm was able to save us over $300 a month with better coverage and lower deductibles! My only regret was not calling sooner. Thank you Castalia 😊"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Louie Bartels

August 20, 2026

5  out of  5
rating by Louie Bartels
"Business like with a great personality"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Albuquerque insurance team. "
Profile photo of Caressa Goodman

Caressa Goodman

August 20, 2026

5  out of  5
rating by Caressa Goodman
"Castalia Mayerhofer was wonderful! She patiently helped us get our new policies all set up, helped us get great prices, & made us feel so welcome. Would 100% recommend her!"
We responded:
"Thanks so much for the fantastic rating, Caressa! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Matthew Estlack

August 19, 2026

5  out of  5
rating by Matthew Estlack
"Very quick and responsive team!"
We responded:
"Thank you so much for your kind review, Matthew!  If you need insurance assistance, we are just an email or call away! - Rachel Bloom, your State Farm Agent   "
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David Wahba 5555

August 17, 2026

5  out of  5
rating by David Wahba 5555
"Castalia was very helpful"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Albuquerque. "
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Sylvia Nakai

August 14, 2026

5  out of  5
rating by Sylvia Nakai
"Staff we're super helpful and nice ❤️"
We responded:
"Sylvia, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Albuquerque. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Rachel Bloom and Team "
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Jacob Fenstermacher

August 13, 2026

5  out of  5
rating by Jacob Fenstermacher
"I decided to go with Rachel bloom state farm agency because of the professional staff and the way they conduct themselves in business operations. Rachel is honest and helpful with any questions asked. Her staff go above and beyond, maintaining a clean welcoming environment for clients. After I joined I was gifted a small personal root plant as a welcome to Rachel blooms. so If you like good communicators, hard workers, plants and kindness Rachel blooms agency is the place to go"
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Arthur Bazan

August 13, 2026

5  out of  5
rating by Arthur Bazan
"BLOOM Agency welcoming, friendly, clean.
Rachel Bloom engaging, explained options for my coverage."
We responded:
"Arthur, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Rachel Bloom and Team "
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Felix Tapia

August 12, 2026

5  out of  5
rating by Felix Tapia
"Rachel was very professional,knowledgeable and thoughtful! She was well prepared and addressed all my issues. Beautiful office with capable help up front! My previous insurance agents did not call or communicate with me and Rachel personally called me and wanted to meet with me. I feel important!!"
We responded:
"Felix, thank you for taking the time to leave a review. I'm sorry to hear your experience wasn’t the best, but I truly appreciate your honesty and am committed to improving moving forward. - Rachel Bloom, Your State Farm Agent "
Profile photo of Nathalia Otero

Nathalia Otero

August 11, 2026

5  out of  5
rating by Nathalia Otero
"Thank you Imari for making it possible for me to drive off the lot in my first Cadillac!"
We responded:
"Thank you so much for your wonderful feedback of us here at Rachel Bloom’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Rachel Bloom’s Insurance Team "
Profile photo of Desiree Estrada

Desiree Estrada

August 11, 2026

5  out of  5
rating by Desiree Estrada
"Imari helped us obtain car insurance on multiple vehicles when all else seemed impossible thank you Imari and we look forward to doing more business with you in the future!"
We responded:
"Desiree, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Albuquerque insurance team! - Your State Farm Agent, Rachel Bloom "
Profile photo of David White

David White

August 11, 2026

5  out of  5
rating by David White
"Castalia in Rachel Bloom’s office was very easy to deal with and very professional. They met the needs of my request. Very easy to work with."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Rachel Bloom’s team. "
Profile photo of Carmen Bell

Carmen Bell

August 11, 2026

5  out of  5
rating by Carmen Bell
"Rachel has repeatedly made efforts to both recommend and make sure I have the coverage that meets my needs and the needs of my family. I would feel comfortable recommending her to any of my friends and family."
We responded:
"Carmen, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Rachel Bloom and Team "
Profile photo of Jeramy Dickerson

Jeramy Dickerson

August 10, 2026

5  out of  5
rating by Jeramy Dickerson
"Amazing help. Fast responses. They helped me avoid a 'gotcha' from another company I was looking into."
We responded:
"Hi Jeramy, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Rachel Bloom’s team.  Please reach out to us if any questions come up!  - Rachel Bloom’s Insurance Team "
Profile photo of Svitlana Smaznova

Svitlana Smaznova

August 6, 2026

5  out of  5
rating by Svitlana Smaznova
"Such a pleasant place with excellent customer service! They helped me make my insurance offer much better and also assisted me with canceling my previous insurance, which was quite heroic because my previous agent was very rude. Castalia🌸 guided me through the whole process because I’m not from the U.S. and the process was not easy for me.

I’m very grateful for their patience, kindness, and support. Highly recommend!"
We responded:
"Svitlana, thank you for the amazing review! Our Albuquerque insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Rachel Bloom, your State Farm Agent "
Profile photo of Lisa Ann Ochoa

Lisa Ann Ochoa

August 6, 2026

5  out of  5
rating by Lisa Ann Ochoa
"I have been with this specific State Farm Office for years. They have always been wonderful and caring with all my insurance needs. Very professional yet fun as they always laugh at my jokes. Salt if the earth people who really strive to go that extra mile for you on getting the best deal. Highly recommend them. As I do whenever anyone asks who I am insured with. Never had a bad experience with their services always willing to help me. ♥️"
We responded:
"Thanks so much for the fantastic rating, Lisa! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of John Mcgavock

John Mcgavock

August 4, 2026

5  out of  5
rating by John Mcgavock
"Love the professionalism had no trouble nice to meet nice people the young lady helped my Mom and I out with everything still very friendly very much appreciated Thank you lady's"
We responded:
"Thanks so much for the fantastic rating, John! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Paul Mata

Paul Mata

July 27, 2026

5  out of  5
rating by Paul Mata
"Rachel Bloom and her staff made my transition easy and Professional from day one. Got a great rate with the coverage I asked for. I highly recommend giving them a call for all your insurance needs!!!"
We responded:
"Paul, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Megan O'Connell

Megan O'Connell

July 24, 2026

5  out of  5
rating by Megan O'Connell
"Rachel is the bomb - She helped me reduce my home insurance by $1000/year - are you kidding! Made everything so straightforward, even thought I needed policies in NM and CO. Highly recommend!"
We responded:
"Megan, thank you for the fantastic review! We’re always here to support you with your insurance needs in Albuquerque. "
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maureen murphy

July 24, 2026

5  out of  5
rating by maureen murphy
"Rachel Bloom’s office offered a warm and welcoming environment, with a friendly receptionist and very knowledgeable agents. The particular agent I worked with, Cas, was excellent. And the best part is that I saved a significant amount of money on home and auto insurance by switching to State Farm!"
We responded:
"Thank you so much for the 5 stars, maureen! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Catherine Thomas

Catherine Thomas

July 23, 2026

5  out of  5
rating by Catherine Thomas
"Steven did a fine job informing me as to what i needed. Nice young man. Answered all my questions. Castalia helped me today with adding a new vehicle. She did an excellent job. And my bill is unbelievable for 3 vehicles"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rachel Bloom’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Albuquerque ."